Joelma Tavares Travel Agency respects the privacy of its clients and is fully committed to the protection of personal data, in compliance with the General Data Protection Law (Law No. 13.709/2018 – LGPD). This Privacy Policy aims to clearly explain how information is collected, used, stored, and safeguarded across our platforms and service channels.

 

1. Information Collection
When requesting quotes, making reservations, or seeking information, certain personal data may be requested, such as full name, tax identification number (CPF), e-mail address, telephone number, home address, payment details, and specific information regarding the desired trip. Data collection occurs voluntarily, whether through our website, e-mail, WhatsApp, or in-person service.

 

2. Use of Information
The information provided is used exclusively to deliver tourism services, including the issuance of tickets, hotel reservations, travel insurance arrangements, and communications regarding your trip. With your consent, we may also use this data to maintain contact, provide updates, and share offers or promotions.

 

3. Data Sharing
To ensure the proper execution of travel services, personal data may be shared with trusted partners such as airlines, hotels, tour operators, insurance companies, and payment platforms. Such sharing is carried out only when strictly necessary, and all partners adhere to confidentiality and data protection standards.

 

4. Information Security
We adopt technical and administrative security measures to protect personal data against unauthorized access, disclosure, alteration, or misuse. Safeguarding your confidentiality and trust remains one of our highest priorities.

 

5. Your Rights
You have the right to access your information, request corrections, withdraw consent, or request the deletion of personal data, whenever legally possible. Requests can be submitted to our team via e-mail at: contato@joelmatavaresviagens.com.br.

 

6. Policy Updates
This Privacy Policy may be updated periodically to reflect legal or operational changes. We recommend reviewing it regularly whenever you use our services or visit our website.

Joelma Tavares Travel Agency is available to clarify any questions and reaffirms its commitment to transparency and the protection of your personal data.